Frequently Asked Questions
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Items usually ship within a week. Delivery times will vary depending on your location. You’ll receive an email when your order ships, with tracking information. For pre-order/limited edition releases, please allow an estimated 4-8 weeks for delivery. Please note that orders placed during the holiday season may take a longer to arrive.
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Please email about any damaged package(s) ASAP. If possible, include pictures and keep all original packing materials.
Return shipping cost is the responsibility of the customer. -
Unfortunately no. Because the printing and shipping of apparel aren’t handled by us. We cannot offer exchanges on these items. For this reason please be sure to carefully read the sizing guide in the product description.
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You can become an active member in our community across the various platforms below:
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RENGA on OpenSea
RENGA Black Box on OpenSea
COSMOS on OpenSea
RENGA on Magic Eden
RENGA Black Box on Magic Eden
